Dr. Thomas D. Cherry, DDS/

Tarra P a year ago

Dr Cherry is very nice and knowledgeable, but his office employees Nancy and Stephanie have the same bad attitude. Every time I have spoke with either of them it is the same attitude. They act as if they are annoyed by you. They have no compassion and act as if they do not like their job at all and the patients annoy them. Unfortunately, due to their poor attitudes, we have decided to find another periodontal doctor.

Natasha Harden 2 years ago

Every time I call because I have heard such good reviews about Dr. Cherry’s work from peers in the dental community and working in operations for an in network dental group. I have to deal with Stephanie and her poor attitude with not allowing for a word to get in. First, several months ago she stated the provider didn’t like to way my insurance paid for a frenectomy that he was in network with and listed on the website as accepting new patients. And that “he doesn’t want to see anyone with this insurance right now” When asked why Dr. Cherry doesn’t change his participation status or report that he isn’t accepting new patients. She states “ because he wants to wait and see if it will change” Then when I finally get an appointment after trying again and having the office state they will submit a pre-auth that may need to be resubmitted if Dr. Cherry diagnosis a separate procedure (ok with that) she argues that why would she submit a pre auth. Literally what? It’s so we both know how your office will get paid and how much I’m suspected to owe. I have heard referring offices have had issues with dealing with specifically Stephanie, but hey, she’s been there a while right. Completely t

Bella Allen 4 years ago

Dr. Cherry and his staff are amazing. I came here for a gum graft and he explained the whole process and answered all my questions. He is so nice and very professional, and the office staff and nurse who helped me were phenomenal and so nice as well! This whole office is amazing, and Dr. Cherry is very knowledgeable and I felt very safe in his care.

Sue Fritz 4 years ago

I had my first visit today and wow! Nancy was very kind to get me in when she had a cancellation, Stephanie gave me a complete breakdown with estimates from my insurance when I was sure they wouldn't cover my visit, Doris was kind and gentle with the x-rays, and Dr. Cherry explained everything to me thoroughly and had read the information from my referring dentists and my doctor. I'm impressed and would highly recommend this dental practice.

Karen Kelly 6 years ago

I'm not one for writing reviews, but this practice is worth sharing. I have had a lifelong fear of going to the dentist. (My teeth reflected that) Dr. Cherry is a "tell it like it is" kind of guy. He explains everything, is confident in his skill, and very aware of a patient's comfort level . The office staff is welcoming and friendly. I highly recommend this practice.